The 2 Graphs That Will Define The Future of SearchPosted: September 23, 2010 Filed under: Predictions, Search, Trends 1 Comment
The term “graph” is used to mean the underlying data structure of a set of objects.
The major initial innovation of Google was to map the links on the web and use this data to rank search results. This data could be called the “Webpage Graph”. Of course, Google has done a lot to improve search since then, adding over 200 relevant factors. The next major wave of improvement in search results will come from hooking into the social graph and the taste graph.
The Social Graph – how people are connected together on a social network
Facebook got this right by focusing on real identity and making the site ubiquitous so one’s facebook connections could fully replicate their real-world connections. By combining people’s interests (their profiles) with the connections advertisers can now target you by what you and your friends like. This hasn’t led to high CPMs on Facebook (yet) but it still proves to be very valuable information.
Google wants this information. They wish that Facebook would just open up this information but Facebook doesn’t allow users’ data to be used for doing targeted advertising by third-parties. Google says they are going to create a social layer for search. It is still cryptic what they mean by this but basically they think knowing how people are connected and having profile information could lead to higher quality search and advertising quality.
The Taste Graph – Measures what people will like by what other people like
Two systems: popularity based and recommendation engine based.
Amazon was the first to use this concept well. Amazon used the popularity concept by having user-written product reviews. This helps users make informed decisions on what to purchase and made Amazon a trusted source to find what to buy online.
Netflix decided instead just showing the average ratings, Netflix would allow each user to have a customized expected rating for each film using a recommendation engine. This method is definitely superior to a purely popularity based taste graph in that it provides more accurate information for each user.
Hunch is trying to do what Netflix did for movies reviews but for everything–an ambitious goal for sure. They are trying to get there by having users answer multiple-choice questions and say whether they like or dislike certain things. I think eventually more ways of getting feedback will eventually be required but that is for another time. Right now it is just important to see the trend of the rising importance of the “Taste Graph”
Google measures which user clicks on which links and this leads to a lot of interesting data that goes into improving search but it is still not a full “taste graph”. Google could benefit from a taste graph in a similar way they could benefit from a social graph. This information could lead to better algorithms and thus better search results.
Eventually all of these graphs are going to converge and it is going to drastically improve personalized search.
Most likely, Google will find a way to get a detailed profile of each user and a detailed social graph of whom they are connected to. On top of that they will know what each user likes based on having information on what decisions they have made and how they have rated different things. All this information will go into improving personalized search results.
It will be a big challenge for Google to obtain this information and it won’t happen overnight but in the very long term, Google will most likely find a way to get this information.
“The perfect search engine,” says co-founder Larry Page, “would understand exactly what you mean and give back exactly what you want.” In order to get to this point, Google has to know who you are and what you like.
With the graphs – search and social – being owned by two different companies as you mention, I can’t foresee a convergence. (Though Microsoft’s search services appear to be attempting this.)
On the taste graph, I don’t really understand the overall objective. Taste can change or develop over time through discovery and spontaneity, I don’t understand what the taste graph would achieve beyond the recommendations in services you mention. We’re individuals, taste is based on unique perception. Broadly speaking, is this graph a solution trying to find a problem?
I am working on building an open product graph, which for me anyway, doesn’t really exist in the depth to be useful across multiple vendors, locations. I’d be happy to share notes if you like.